Delivery Policy
Last updated: 2 July 2026
All Balkan Programs products are digital. There is no physical shipping and no shipping costs.
How delivery works
- After payment is confirmed, you receive your digital product (PDF guide) electronically — usually immediately and within a few minutes.
- You'll receive an order confirmation by email with your access or download details.
- Premium Extended Support is activated as a digital service as soon as your order is confirmed.
Didn't receive your product?
Please check your spam or junk folder first. If you still cannot access your product, email support@balkan.consulting and we'll help right away.